Kratom Earth is a Canadian company that sells premium quality Kratom; it’s also one of the few firms that carry out research activities on Mitragyna Speciosa. The company sources its products from selected and adept Indonesians farmers who have a long history of cultivating the crop, which they grow in its natural habitat. Besides being lab-tested, the products are also 100 percent organic; thus, customers can be sure to find Kratom that is pure and meets all the safety standards. However, factors such as high pricing have made the company fall behind other Kratom vendors.
Shipping
The company’s shipping methods are quite advanced, serving the entire Canadian region. Kratom Earth uses the Canadian post to ship products to its customers within the country. In order to determine the price and the shipping method that’ll be appropriate for you, simply provide your postal code at the checkout. Kratom Earth offers same-day shipping on orders placed before 1 PM. What’s more, customers can also get free shipping when they purchase products that are above $99.99.
Payment Options
In a bid to facilitate smooth transactions, the company accepts Interac e-transfer, as well as virtual currencies including Bitcoin and other Altcoin as their payment options.
Satisfaction Guarantee
Kratom Earth is driven to provide its customers with exceptional services; thus, it has implemented some incredible services such as offering customers with reward points whenever they purchase products on the online store. Moreover, clients who refer their friends can also earn $10 worth of points.
Exchange and Return Policy
Unlike other online vendors, information about the return policy of the online store is rather scanty. Given how valuable they are to buyers; this is yet another factor that dents the reputation of the firm.
Price Comparison
25 grams: $9.99
50 grams: $17.99
100 grams: $32.99
250 grams: $69.99
500 grams: $104.99
1 Kilogram: $144.99
Sample Pack (4×25 + 1 Free): $39.99
Sample Pack (4×100): $109.99
Varieties
When it comes to the variety of Kratom, the firm has gone above and beyond to ensure they meet the taste of every customer. Some examples of Kratom strains available on the online store include:
- Green Bali
- Green Horn
- Gold Bali
- Green Kali
- Red Maeng Da
- Red Bali
- Red Borneo
- Red Horn
- White Hulu
- Red Turtle
- Green Hulu
- White Horn
Pros
- Wide Variety of Kratom
- Availability of Free shipping
- Customers get reward points every time they purchase an item.
Final
Kratom Earth is one of the few online vendors that have incredible and captivating online platforms. The firm has also put much thought into producing high-quality Kratom. Still, there are a couple of issues that have made the company lose valuable clients to other Kratom vendors. The firm has very limited payment options which make purchasing goods on the platform slightly inconveniencing. In addition, the lack of adequate information on exchange and return policy is yet another issue that leaves many clients in obscurity.
Rating
3.8/5
Terrible customer service. Have ordered 11 days ago, accepted money and sent order confirmed email 10 days ago and still have not received shipping info or package. I have sent multiple emails and get no response. Tried calling and their number has been disconnected. They accepted my money, and stopped at that. DO NOT ORDER FROM HERE! Must be a scam or they don’t care about their customers. Either way, very disappointed..
SCAM!!! All social media and phone number have been disconnected!! Do not respond to emails, accept your money and send order confirmation email BUT THEY DO NOT SHIP!!! REPEAT, THIS PLACE IS A SCAM!! Do NOT order from Kratomearth.com!
its such a shame because they were truly, the best company I’ve dealt with in the past 6 years, no idea what happened with them. They ripped me off too, long time customer of theirs.
I ordered Friday & got my shipment 4 days later; not a scam…they contacted mt by email with tracking numbers for my order too…how is that a scam? I’m thinking you’re just a troll or perhaps a lowly, unsuccessful competitor.
Warning about Kratom earth, (formerly Kratom Active). Do not deal with this company!
I had been a loyal customer of over 2 yrs and sent allot of my clinical holistic patients there as well. Recently, they jacked up their prices (twice) to 175 a kilo (up from 140$ 6 most ago) and tossed service in the toilet. I had complaints from other people I had referred there about getting shipments that were a tenth of the strength of their usual products. Makes me doubly angry because it reflects poorly on me as a professional too.
I had a kilo that went missing with the mail in August, reported it to them, they said they’d start a claim and it could take a few weeks. After a month I emailed them to ask to status and they said they’d check with post the next day and get back to me, that’s the last I heard from them. For a month and a half now, my constant emails have been ignored, I asked for a replacement order at least, was ignored. 2.5 months later and I’m still out 172$. Upon further investigation, I’ve seen that I’m not the only one they’ve ripped off recently. Really truly sad because they used to be the best. Unfortunately with sending email transfers, your bank won’t cover you so I wanted to get the word out about this. I HAVE however filed a formal complaint with the postal ombudsman in regards to them filing a claim and not returning the money to the consumer. Its consumer fraud, I urge anyone else in the same boat to do the same.
How do I go about this? I lost $73.48. I ordered Monday September 27 but I knew something was fishy right away when I didn’t receive a proper process email back. I use the tracking number and it doesn’t move from the location.
Complete SCAM, I ordered 300.00 worth of their product, they accepted my e-transfer and sent me a confirmation email with NO tracking number. It was supposed to be delivered in 5-7 business days and it’s now been 20+ and I still haven’t got anything. I’ve emailed them 2-3 times and got no reply and I’ve called the “so called” phone number several times and get no answer and sometimes a busy signal. Whatever you do…,
I REPEAT…, THIS SO CALLED COMPANY IS A SCAM, DO NOT ORDER FROM KRATOM EARTH. THEY WILL TAKE YOUR MONEY AND YOU WILL GET NOTHING
Used to be a great place to buy from. Paid for expedited shipping ($25 extra) which should have taken 2-4 days. This was a month ago. Won’t respond to my emails and ripped me off, as I still have not received my product. DO NOT BUY FROM THEM. Kratom BC is the best to buy from.
KratomEarth is STILL ripping people off. I made a first time purchase and they accepted my payment but never emailed a confirmation that my packages was ever even sent. I’ve tried to contact them through email multiple times to no avail. They’re horrible . DON’T TRUST THIS COMPANY.
Well shit….
We ordered a kilo august 16th that has not, or I’m guessing now…. Never will, arrive. 😖
Sent them 4 emails inquiring about the status of the shipment with absolutely nothing back!
Completely ghosting us.
After e-transfer was accepted, we never received a confirmation email or tracking information. Should have saw that as a red flag.
I’m guessing they’ve gone out of business, yet still accepting e-transfers?? !! 😡
Wish I had checked out these reviews first.
Extremely disheartening!
Their website needs to be shut down before anyone else gets scammed!!
We’re out $175, also went without needed Kratom.
😭
STOLE MY MONEY DO NOT ORDER.
Well looks like I’m not the only one who’s been scammed by Kratom Earth. We’ve been customers for over a year and then recently they took our money and didn’t deliver the product we ordered. They no longer have a phone number and they don’t respond to their email address. I’ve sent them 4 emails with proof of payment and no response. Please don’t deal with this fraudulent company.
Dam it! I wish I read this before I ordered it’s been a week and these guys have only just brought it to the post office as far as track my package says. I ordered from kratom Canada express at the same time just to try different vendors and they came in 4 days much better company. Don’t order from kratom earth it’s obviously a scam!!!!!!
I just purchased from them. I made an order without looking for reviews first and then saw the reviews here. I just assumed I’d lost my cash. What do you know, 4 days later the order arrived. I’m impressed; I can’t even get things sent from the next town in 4 days where I live, but Kratom Earth got me an order from Maple Ridge in 4 days. I haven’t tried the product yet (and likely won’t right away, cause I bought it for pain), so I can’t comment on that, but the order was fast and it got here.
So there you are…..a positive review.
Best Red Bali that I have had in years…. and possibly my favorite to date.
I have used every major kratom supplier in Canada but recently have found the Red Bali has been really poor at all of my favorite vendors. I started searching around for some new vendors and came across Kratom Earth, so I placed an order. I received my order yesterday and I am truly impressed by the strength/quality
Well, this was a disappointment. I have tried a good 5 vendors over the years, and they are all pretty comparable, but this Earth Kratom is very, very mild. The packaging is also terrible where the zip part doesn’t work right out the gate, but I could have forgiven that part easily if I had received good kratom. Not sure if the vendor is even aware of this lack of quality, but I sure am. Unfortunately, although they seemed very friendly, the product is very poor. Would not recommend.
They are just poorly ran – takes hem two days to ship any products regardless of what time you place orders or what shipping service…
Stick to BBK
I purchase from kratom earth about once a month. They have high quality kratom, specifically the white horn and green bali. Those are the two strains I usually buy. They both are much more potent than most of the vendors in Canada. I can’t speak for their reds, as I never purchase those.